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Bachelor’s Thesis on Digital Innovation at the SMK (Statens Museum for Kunst)

Date: June 4th, 2024
Grade: 12.0

SMK Open, Digitization Project by the SMK to increase access to Danish Art

My research provides a grounded assessment of how SMK should be leveraging SMK Open to meet its organizational goals of expanding its audience to reflect the Danish population, as well as assuming the position of the Digital Museum of Denmark, sharing digital mediation expertise and practices with Danish museums. By deploying digital experiences focused on immersion, the museum can subsequently meet its overarching goals of expanding geographic reach within Denmark while enabling it to derive legitimacy for its role as the Digital Museum of Denmark. In the process, the issues within its innovation process are highlighted, which illustrate the organizational, process-driven constraints that are hindering SMK’s digital development, limiting its absorptive capacity for transforming knowledge into dynamic capabilities. The paper concludes with a grounded assessment of managerial implications, focusing on how the re-structuring of the Digital Unit can counterbalance the effects of a lack of internal research and development, brought about by the deployment of the State IT infrastructure. The importance of a digital mindset, permeating the organization, is stressed, which can, in turn, enable the weaknesses causing the initial rift within the innovation process to be the tool utilised for its strengthening.